Zip the policy, listing, or suspension email, listing screenshots, order and message history, photos, and material invoices. In 48 hours you get a labeled folder matched to what the notice asked for. You upload it. No legal opinions. No reinstatement promise.
Sample · notice ask map
Fake Etsy shop. Fake suspension email. Shows how the pack matches what the notice asked for to labeled files and gaps — not a reinstatement promise.
SAMPLE · Etsy · listing / handmade policy review
| # | What the notice asks for | What you sent | Labeled as | Gap |
|---|---|---|---|---|
| 1 | Policy / suspension email | Etsy email 8/25 · handmade review | SH-notice-01.pdf | OK |
| 2 | Listing screenshots | 3 listing pages + variation shots | SH-listings-01.pdf | OK |
| 3 | Order & message history | Last 30 days orders + buyer threads | SH-orders-msgs.pdf | OK |
| 4 | Process / making photos | phone photos of cutting & finish | SH-photos-01.zip | OK |
| 5 | Material invoices / receipts | one supplier invoice; missing fabric lot | SH-invoices-01.pdf | WEAK |
| 6 | Written process description | none in zip | — | GAP |
Sample names only.
Why we exist
Etsy and eBay send policy, listing, or suspension emails and ask for screenshots, orders, photos, and invoices. ChargePack is for payment disputes. Lawyers and reinstatement mills are a different job. This pack is for shops that already have the notice and the files and need them matched to the ask before the clock runs out.
We exist to turn that zip into a labeled folder in 48 hours. Gaps stay marked. No legal opinions. No reinstatement promise. We do not talk to the marketplace.
Price
Same 48-hour labeled evidence folder. Etsy or eBay. Not Amazon.
One notice. 48-hour labeled folder. You upload it. We never talk to the marketplace.
POINTMAN, LLC. · About · ChargePack · ReserveHold · AuditHold