About us
On point for the deadline.
You already have the files. We turn them into a page or folder you can hand someone with a deadline — an auditor, a bank dispute form, a processor hold, or a marketplace notice. Flat fee. 48 hours. We do not take the meeting and we do not call the other side.
What we sell
AuditHold — zip a workers-comp or GL audit letter, the 1099s, and the certs. You get one page that shows which subs are covered and which payroll can land on you. $490. We never send this to the carrier.
ChargePack — zip a chargeback notice, order, tracking, messages, listing, and ship photos. You get a labeled evidence pack mapped to the bank reason code. $49, $149, or $249. We never talk to the bank.
ReserveHold — zip a Stripe or processor reserve / payout-hold notice, last 90 days payouts/refunds/chargebacks, product pages, and refund policy. You get a labeled release-request pack. $149. We never talk to Stripe. Not a promise the reserve lifts.
ShelfHold — zip an Etsy or eBay policy/listing/suspension email, listing screenshots, order/message history, photos, and material invoices. You get a labeled evidence folder matched to what the notice asked for. $99. No legal opinions. No reinstatement promise.
We are not a law firm, not an insurance agency, and not a chargeback or reinstatement autopilot. We take the point on the file. You keep the relationship.
How to reach us
POINTMAN, LLC. Veteran-owned. getpointman.com is the shop site for these packs.