About us

POINTMAN builds one-job packs.

On point for the deadline.

You already have the files. We turn them into a page or folder you can hand someone with a deadline — a bank dispute form, an auditor, a processor hold, or a marketplace notice. Flat fee. 48 hours. We do not take the meeting and we do not call the other side.

What we sell

ChargePack first. Other packs when you need them.

ChargePack — zip a chargeback notice, order, tracking, messages, listing, and ship photos. You get a labeled evidence pack mapped to the bank reason code. $49, $149, or $249. Credit if you lose and filed on time. We never talk to the bank.

AuditHold — zip a workers-comp or GL audit letter, the 1099s, and the certs. You get one page that shows which subs are covered and which payroll can land on you. $490. We never send this to the carrier.

ReserveHold — zip a Stripe or processor reserve / payout-hold notice, last 90 days payouts/refunds/chargebacks, product pages, and refund policy. You get a labeled release-request pack. $149. We never talk to Stripe. Not a promise the reserve lifts.

ShelfHold — zip an Etsy or eBay policy/listing/suspension email, listing screenshots, order/message history, photos, and material invoices. You get a labeled evidence folder matched to what the notice asked for. $99. No legal opinions. No reinstatement promise.

We are not a law firm and not a chargeback or reinstatement autopilot. We take the point on the file. You keep the relationship.

How to reach us

hello@getpointman.com

POINTMAN, LLC. Veteran-owned. getpointman.com is the shop site for these packs.