Zip the Stripe or processor rolling-reserve / payout-hold notice, last 90 days of payouts, refunds, and chargebacks, plus product pages and your refund policy. In 48 hours you get a labeled pack: timeline, dispute rate, refund-policy proof, and a gap list. You send it. We never talk to Stripe.
Sample · reserve notice map
Fake merchant. Fake reserve notice. Shows how the pack maps what Stripe asked for to labeled files and gaps — not a release promise.
SAMPLE · Stripe · rolling reserve notice · 10% / 90 days
| # | What the notice asks for | What you sent | Labeled as | Gap |
|---|---|---|---|---|
| 1 | Reserve / hold notice | Stripe email 8/20 · 10% rolling | RH-notice-01.pdf | OK |
| 2 | 90-day payout history | Stripe payout CSV May–Aug | RH-payouts-90d.csv | OK |
| 3 | Refunds & chargebacks (90d) | Disputes export + refund log | RH-disputes-90d.pdf | OK |
| 4 | Product / offer pages | 3 live product URLs + screenshots | RH-products-01.pdf | OK |
| 5 | Published refund policy | policy link only — no dated screenshot | RH-policy-01.pdf | WEAK |
| 6 | Customer support evidence | none in zip | — | GAP |
Sample names only.
Why we exist
Stripe and other processors put money on hold and ask for payout history, refund policy, and product proof. ChargePack is one dispute. A lawyer is for permanent bans and TOS fights. This pack is for merchants who already have a reserve or payout-hold notice in the inbox and need the release-request stack labeled before they reply.
We exist to turn that zip into a labeled pack in 48 hours. Gaps stay marked. We never talk to Stripe. We do not promise the reserve lifts.
Price
Same 48-hour labeled release-request pack. National. No Amazon.
One notice. 48-hour labeled pack. You send it. We never talk to Stripe.
POINTMAN, LLC. · About · ChargePack · ShelfHold · AuditHold