After you pay

Upload the marketplace zip

One zip is best: policy / listing / suspension email, listing screenshots, order and message history, photos, material invoices. The 48-hour clock starts when the files land. We never talk to the marketplace.

Keep under 10 MB. If upload fails, email the files to hello@getpointman.com with the subject ShelfHold intake.

This is not legal advice. No reinstatement promise. POINTMAN, LLC.